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PEOPLE MANAGEMENT PRACTICES: Displays to Accompany Survey Findings July, 2000 - page 7 / 31

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7

© 2001 Readership Institute

People Management Model

Returns to Shareholders • Profitability • Growth • Productivity

READERSHIP?

Selection

Development

Performance Management

Compensation

1

2

Creativity & Innovation

Knowledge Management

Change Management

Leadership

Customer Satisfaction and Retention

Employee Satisfaction and Retention

3

CULTURE

CULTURE

© 2001 Readership Institute

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