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Enhancing HR Value to the CEO: Strategies for Matching Strategy to Capability - page 11 / 60

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Relevance of Capability in the Strategy Map

Any business may be seen as composed of four layers:

financial

customer relations

internal business process

learning and growth, or human capital

Strategic objectives in the first three layers, when mapped into Learning and Growth, appear as ‘HR deliverables’

Requisite HR deliverables regard capability, not just performance

HR or “Learning and Growth” comprises two sublayers:

‘enablers’ such as competence, team synergy, etc., that execute strategy

capabilities that underly enablers (sometimes called ‘meta-enablers’) and measure capability.

opyright © Laske and Associates, LLCC, 2002

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