General Terms & Conditions
General Terms & Conditions
Purchaser and/or traveler of this tour (you) acknowledges that Landa Cleary Travel Company, Inc. (d.b.a = doing business as Mater Dei Tours and Relevant Journeys) is acting as an independent intermediary (travel agent) between you and suppliers of goods and services, which are not directly supplied by Landa Cleary Travel Co., Inc. , such as air transportation, hotel accommodations, ground and sea transportations, tours, tour guides, escorts, etc. and shall not be responsible for actions or omissions on the part of such suppliers, which may result in any loss, damage, delay or injury to you or your travel companions or group members. Landa Cleary Travel Company, Inc. and any religious or private organization contracting it’s services shall not be responsible for any injuries, damages or losses caused to any traveler in connection with social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, war, terrorist activities or any other actions omissions, or conditions outside their control.
Young Travelers: Travelers who are less than 18 years old on the departure date must be accompanied by an adult and must share the adult's accommodations. If a child will be traveling with adults other than the parents or with only one parent, it is highly recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements.
Air Transportation: We have selected airlines that are most
government approval and are notice. Airfares are guaranteed
subject to change once they have been
without paid in
full and ticketed. been issued are
changes required after tickets have to cancellation and re-ticketing at a
Total Group Cancellation: cancel an entire tour prior
it becomes necessary to departure, Landa Cleary
Travel Co., make a full
Inc. will offer the next refund of money paid.
Co., Inc. cannot accept costs or fees relating to
responsibility for any additional such a tour booking or for any
cancellation unless ticket
penalties due is purchased as
to non-refundable airfares, part of our negotiated group
Land Only Bookings:
Passenger(s) who desire to book
passengers are responsible for connecting with the group at the hotel. Passenger(s) accept all responsibility for costs incurred due to misconnections with the group. Landa Cleary Travel Co., Inc. cannot accept responsibility
By embarking upon his/her travel, the traveler(s) voluntarily assumes all the risks, and is advised to obtain appropriate insurance coverage against them. Your booking shall constitute a consent to the above and engaging the company, acknowledges these conditions and agrees to hold the company blameless in making the arrangements of his/her behalf, and agrees that restitution or damages, if any are claimed, shall be sought directly from the suppliers.
Deposits: A deposit of $500 per person is required to secure your space to Landa Cleary Travel Company, Inc. Deposits will be refunded in the event the tour does not meet the minimum quorum necessary to make the trip possible. If you use a credit card as payment, you agree that if any cancellation penalties are due, Landa Cleary Travel Co., Inc. is authorized to charge the penalties to your credit card above.
Final Payments: Full payment must be made no later than 100 days prior to departure unless otherwise stated. Payments may be made by check, Visa or MasterCard. If payment is not received as scheduled, your reservation may be automatically canceled and your deposit payment becomes
convenience, you may opt to have Landa Cleary Travel
Inc. charge your the registration authorization.
balance to the same authorized credit card on form by simply calling us with your verbal
Tour Membership: To ensure a positive experience, the Landa Cleary Travel Co., Inc. reserves the right to reject any client whose conduct is incompatible with the interest of the group. Landa Cleary Travel Co., Inc. is not responsible for lost persons and for the expenses incurred while being lost. Each traveler assumes responsibility for staying with the group.
Cancellations: All cancellations must be received in writing to our company prior to tour departure during normal business hours (9:00am to 5:00pm CST, Mondays through Fridays). All Cancellations are subject to the following per person penalties prior to departure:
95 days or prior
94 to 65 days
64 to 35 days
34 to 0 days
$300.00 50% of tour 75% of tour No Refunds
No refund can be made for non-refundable airfare.
attention must advise the tour operator at the time of booking. A qualified and physically able companion must accompany
responsibility for their well being. with wheelchair accessible ramps, must be able to mount 3 to
Coaches therefore 5 steps
are not equipped all tour members into the coach.
Participants should expect per day. Walking surfaces
to walk between 1 and 3 miles may at times be uneven. Landa
Making Travel Relevant!
higher fare or subject to change fees. allow you to earn frequent flier miles for
Some airlines do group bookings.
Airline Seating: Passengers who require specific seating due to medical conditions need to obtain Doctor’s Orders so the airlines have proof of the condition and may accommodate the order. Passengers who desire a specific non-medical related seat are requested to contact the airline directly 30 days prior to departure for preferred seating. Group seating is solely under control of the airline. Group seating is solely under control of the airline.
changes to an individual passenger’s itinerary are usually not permitted by most of our tour suppliers. Some exceptions may be granted in a case-by-case basis. If passenger purchased a
land only package, they are free before or after the trip (read restrictions). All change requests days before departure.
to plan their own itinerary Land Only bookings for must be made prior to 45
Not Included: All items of a personal nature (room service, beverages, telephone charges, laundry, etc) and meals not specified on the tour itinerary are not included and must be
paid by the passenger. Accommodations and Itinerary:
Land arrangements are
provided as described in the tour program. The tour company reserves the right to change or substitute (1) hotels for accommodations in similar categories (2) or features of the itinerary in order to accommodate changes in the schedule.
Meals: Meals are provided as specified in the tour program. If you require special meals due to dietary restrictions, we must receive written details of your requirements at the time of booking.
Passports: Obtaining a passport is the sole responsibility of the passenger. Passports must be current and valid beyond the dates of travel. Your airline ticket name must match your passport name or you may be denied boarding the airplane. Passengers who are denied boarding due to discrepancies between ticket and passport names or because of expired passports accept full responsibility and are subject to the cancellation terms of the tour. Some countries such as Israel require that your passport be valid 6 months beyond
your travel dates.
Smoking: Smoking is not allowed on the motor-coach but frequent stops are made throughout the day.
Tips: Gratuities for baggage, hotel and restaurants detailed in the itinerary are included. Gratuities for Tour Guides, Local Guides and Motor-coach Drivers are not included
please see your final documents for recommendations
P.O. Box 323, Waunakee, WI 53597-0323 TEL. 608-849-4359 or 1-800-515-2632 www.materdeitours.com www.relevantjourneys.com www.truecatholicpilgrimages.com
our negotiated group booking.
Handling of one piece of luggage per person is
included in the cost of all tours. owner’s risk throughout the tour
Luggage is carried at (insurance suggested).
Hand baggage and small articles such as coats, umbrellas
or cameras and weight vary from
are entirely in the care of the passenger. Size limitations for carry-on and checked baggage airline to airline and even according to
destination, and are becoming more your final documents for details of
dimensions and and personal
weight allowed on your tour. effects are at all times
All baggage and in all
circumstances at the risk of insurance is recommended.
Validity: Rates in this brochure are valid for the travel period stated on the brochure, and are quoted on a per person sharing twin/double room basis. All prices are show in U.S. Dollars and are calculated on currency rates and fares exiting on January 15, 2010. Landa Cleary Travel Co., Inc. reserves the right to alter prices at any time prior to departure and without prior notice due to currency exchange rates, taxes, fees or fuel surcharges increases.
Landa Cleary Travel Co., Inc. and all dba’s are not responsible for
misprints on the brochures as well as in Relevantjourneys.com and Materdeitours.com.
Landacleary.com, Every effort is
made to however
ensure brochure accuracy at Landa Cleary Travel Co., Inc.
the time of going to press, cannot be held responsible
unforeseen circumstances. billing error we reserve the correct billing.
In the case of computer or human right to re-invoice passengers with
automatically added travel insurance to your reservation in addition
to your deposit or by checking the registration form. premium payment
balance. You may choose to decline this option appropriate “decline insurance” box on the Pre-existing conditions can only be covered if is made within 15 days of your initial trip deposit.
insurance exclusively. cover general strikes policy brochure for more
Travel Guard AIG Insurance does not in Israel and/or France. Please ask for details of coverage.
For price plus taxes & fees information please see registration sheet. Registration deadline:
June 4th, 2010*
“First come first serve” basis.
Space may be sold out prior to deadline. Don’t wait! Register NOW!
Balance due: July 9th, 2010
AIR PROVIDED BY IBERIA AIRLINES OF SPAIN