Interviews with IDHS program managers
1) Interview with Program Manage , Region I, September 2, 2004.
The Program Manager, Region I, described the following outcomes for improving communi- cation, coordination, and collaboration among SALs, the provider agencies, and the IDHW:
CPS staff feels support from the SAL –“they talk about her in endearing terms”
CPS staff now has a direct link to the substance abuse counselor at the treatment center. They get monthly status reports, which include attendance, participation, and evaluation of parents’ ability to care for children, maintain a stable home, and meet their own personal needs
Parents are engaged quickly regarding substance abuse issues. There is no time lag moving into assessment and service. This makes CPS staff feel their clients have a better chance of following through with CPS plans as well as substance abuse issues.
Cross-training of CPS staff and the SAL through case-to-case consultation and formal training sessions. For example, CPS staff received MI training and specific training on methamphetamine addiction. Another example is the SAL attended an Indian Child Welfare conference and training on Drug Endangered Children. When the SAL attends staffings at the treatment center, substance abuse counselors are exposed to specific child welfare concerns that were previously not apparent. “Treatment providers are now looking beyond the individual to the safety issues of children.”
Follow-up interview with Program Manage , Region I, and the Human Services Superviso , CPS Intake, 1/05/06.
In a follow-up interview after data collection, the Program Manager and Supervisor listed the following as major strengths of the PTP:
The presence of a substance abuse specialist who can provide direction and support for client involvement in substance abuse assessment and treatment.
Working with CPS clients who have special needs or barriers to treatment, and motivating them.
Expand this program regionally and have SALs provide the essential training and consultation to support CPS staff in their work with clients with substance abuse issues. The limitations that currently exist include the number of cases throughout the region and the availability of the SAL and her part-time status.
Interview with Program Manage , Region IV, after end of data collection, March 2, 2006.
The Program Manager of Region IV, who had been in this position since the inception of the program, stressed the value of the SAL doing the formal alcohol/drug assessments that deter- mined treatment needs. He remembered the “extreme frustration” that existed prior to the PTP, when it was difficult for parents to connect with substance abuse treatment facilities to get an assessment. The interview indicated that not only has the SAL assessment helped clients move ahead into treatment, but also the reliability and quality of these assessments has improved the accuracy of case plans and increased the credibility of the department in the court system. Other strengths cited by this Program Manager include the ability of the SAL to deal with and educate both the substance abuse system and CPS; having a contact in-house (within the regional office) and accessible to social workers; and providing direct court testimony when needed.
Idaho Pre-Treatment Program