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One-stop shopping

A pc in the teacher’s room

minimized

The students can participate actively

Convenience

Environmental friendliness

Risk Fun image

and

maintain and upgrade the service, by increasing the bandwidth

order

customer usual pc premises programs

Table 2: Buyer utility map for DIAS service

Stage 2: In order to deliver the service the architecture of service delivery has to be specified. It is composed by satellite telecom infrastructure, Digital Video Broadcast platform, a software for elearning process, an educational web- platform, educational content and customer’s equipment.

Digital Video Broadcast Platform Provider

Educational Broker

Satellite Operator

End-user

Educational Content Provider

Software Provider

Figure 4: Actors in the DIAS value chain

9

PC and antennas waste

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