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Customer Service Training in the IUB Libraries - page 16 / 21

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Customer Service Training for Hourly Employees

All Hourly employees must complete the UHRS online customer service tutorial. http://www.indiana.edu/~uhrs/training/CustServ/library/index.htm

LHR will appoint a group of trained supervisors who will assist in developing an in-house training program for hourly employees.

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