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Customer Service Training in the IUB Libraries - page 5 / 21

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From a request Pat Steele made to the ARL Director’s List

University of Minnesota https://wiki.lib.umn.edu/IADS/CustomerServiceTraining

University of Washington—90 Minute training program offered twice each academic quarter.  All new employees are expected to attend, and supervisors are urged to require student employees to attend.

Georgetown University—Program summary for Student Employee Customer Service Training: the Basics.

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