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Customer Service Training in the IUB Libraries - page 6 / 21

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Review of IUB Documentation

IUB Privacy Policy http://www.libraries.iub.edu/index.php?pageId=1137

Diversity Committee Homepage http://elmo.libraries.iub.edu/intranet/page.php?pageId=756

Customer and Access Services Customer Service Expectations and Standards for all staff—Document distributed to all staff during the initial training.

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