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  • 2.

    Does the system need to be shut down in any way to perform routine maintenance? (If yes, explain)

  • 3.

    What software diagnostic and maintenance tools are provided for in-house Clinical Engineering Department support? If it is not provided, how is it obtained and how much?

    • 4.

      Does the system identify failed components with specifics to identify repair and component required?

      • 1.4.2

        SYSTEM WIRING

1.

What are the wiring requirements from the main system processor to the attendant positions, system printer, fax server, etc? Is conduit needed?

    • 2.

      Does the system operate in a LAN environment?

    • 3.

      Does the system uses CAT-5 cables as primary connection?

    • 1.5

      TRAINING (TECHNICAL AND OPERATOR)

    • 1.

      Describe the manager and primary scheduler training available:

      • A.

        What is the normal length of time for management training, which would include basic

system operations, management reports and forecasting?

B.

Define in detail the various management training classes; Super User, Primary Scheduler, Manager, Supervisor, etc.

  • C.

    Where does management training take place?

  • D.

    How many people can attend each type of management training? (Super User, Primary

Scheduler, Manager, Supervisor, etc.)

    • E.

      Is user/operation manual provided?

    • F.

      How much is the training?

  • 2.

    Describe the operator training available

    • A.

      What is the normal length of time for attendant training, which would include basic

system operations?

  • B.

    Where does the attendant training take place?

  • C.

    What training is available for new attendants?

  • D.

    Describe any ongoing training programs that are available, i.e. resource materials,

videos, interactive computer training programs.

    • E.

      Is user/operation manual provided?

    • F.

      How much is the training?

  • 3.

    Describe the technical training available:

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