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DTS - Cancellation

  • Using trip cancel

    • Before ticketing, reservations are automatically cancelled and funds are deobligated

    • After ticketing a voucher must be created, even if no expenses were incurred

      • DTS should automatically create a $0 voucher and open it to be SIGNED

      • If not, a voucher must be manually CREATED and all expenses set to $0

      • DTS should cancel reservations, but you need to verify with SATO

    • DTS will allow you to alter reservations and sign an authorization after trip cancel

      • You should not do this!

      • There is no need to cancel reservations manually

      • The authorization is likely to get stuck at CTO SUBMIT, and funds will have to be deobligated manually

  • Consider using the old procedure after tickets are issued so that a $0 voucher is not necessary

  • If you just want to cancel reservations, don’t cancel the trip

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