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Tomorrow’s Technology and You 8th Edition - page 15 / 50

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© 2008 Prentice-Hall, Inc.

Slide 15

Tomorrow’s Technology and You 8/e Chapter 12 Systems and Organizations

Four support activities in the value chain:

Management and administrative services administer the relationships between business and financial institutions, governments, and other external organizations.

Human resources management is responsible for recruiting, hiring, training, and retaining employees.

Technology development means using  technology to support the other activities.

Procurement refers to the process of acquiring the raw materials needed by the business.

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