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Tomorrow’s Technology and You 8th Edition - page 31 / 50

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© 2008 Prentice-Hall, Inc.

Slide 31

Tomorrow’s Technology and You 8/e Chapter 12 Information Technology and Management

Management is a set of activities that helps people efficiently  use resources to accomplish an organization’s goals.

Managers have several functions in an organization, all aimed at accomplishing the goals and objectives of the firm.

Managers use several methods to solve different types of problems in various decision-making situations.

Judgment, intuition

“Fuzzy,” complex

Unstructured

Procedures, judgment

Partially structured, partially “fuzzy”

Semi-structured

Procedures, rules

Repetitive, routine

Structured

Methodology

Problem Type

Decision Type

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