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Tomorrow’s Technology and You 8th Edition - page 39 / 50

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© 2008 Prentice-Hall, Inc.

Slide 39

Tomorrow’s Technology and You 8/e Chapter 12 Strategic Information Systems

An information system that is crucial to a company’s competitive success is called a strategic information system.

Make the product easier to maintain

Use the product

Fit the product to customer requirements

Purchase the product

Integrate across functions and organizations

Automate work

Eliminate waste

Empower people

Emphasize the organization’s primary and support activities

Modify or enhance a product or service to differentiate it  and to increase its value to customers

Create entry barriers, switching costs and new products or services

Use the best-known way to do the work

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