© 2008 Prentice-Hall, Inc.
Tomorrow’s Technology and You 8/e Chapter 12 Strategic Information Systems
An information system that is crucial to a company’s competitive success is called a strategic information system.
Make the product easier to maintain
Use the product
Fit the product to customer requirements
Purchase the product
Integrate across functions and organizations
Emphasize the organization’s primary and support activities
Modify or enhance a product or service to differentiate it and to increase its value to customers
Create entry barriers, switching costs and new products or services
Use the best-known way to do the work