© 2008 Prentice-Hall, Inc.
Tomorrow’s Technology and You 8/e Chapter 12 Planning for Information Systems
Describing the Information Technology Infrastructure
Second phase: describing the desirable features of the organization’s IT infrastructure:
All of the organization’s information systems hardware, software, and telecommunications equipment
The information system department’s staff and other personnel
The organizational structure and procedures that affect accessing, processing, and using information in the company
Should support the business operations, communications, decision making, and competitive strategy of the company