© 2008 Prentice-Hall, Inc.
Tomorrow’s Technology and You 8/e Chapter 12 Systems and Organizations
Business Organizations as Systems
“In every business, however large or small, every person must have a broad vision and a sense of place in that vision.”
—Sir David Scholey
A business organization (commonly referred to as a company or a firm) is a system designed for the purpose of creating products and services for customers.
When we view a company as a system within an environment, each of the basic system concepts takes on a specific meaning.
A firm’s environment is made up of customers, stockholders, and other organizations, such as competitors, suppliers, banks, and government agencies.