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Accreditation of ICT Suppliers

TENDER SPECIFICATION

Targets and Objectives

The objective of the tender is to ensure that by combining the development of three further segments of the ICT Supplier Standard with a robust marketing campaign promoting the Standard’s six segments to both ICT suppliers and end-user organisations:

a)

The Standard will become the de facto standard of the ICT supply industry required by end-user organisations

b)

The Standard will substantially increase the quality and performance of ICT businesses

c)

Through the activities of accredited ICT businesses the application of ICTs as a strategic enabling technology will be successfully embedded in the West Midlands’ wider business community resulting in a substantial increase in productivity and competitiveness which in turn leads to a more prosperous region.

To assist in achieving the above the successful applicant will need to utilise similar methodologies developed and applied to date and which have subsequently been confirmed as successful by the commissioning and launching of the first three specialist segments.

The Contract’s Objectives are:

1.

Further expand the Standard by developing three specialist segments, Solutions Design & Development, New Media & Commerce and Information Assurance (which will increase coverage from approximately 45 to 85 percent of ICT businesses) by 31st March 2011. This is to include all activities and actions required to produce and support the Standard (including but not specifically limited to) the subsequent offering of the specialist segments to the target ICT audience following their development.

2.

Testing the additional segments with a small number of companies and prove and demonstrate that the extended Standard is fit for purpose by 31st March 2011.

3.

Complete the development of the related Assessor’ support material and training by 31st March 2011

4.

Assist ICT SMEs in the West Midlands to become more effective and efficient by taking up the Standard. A minimum of 75 businesses are to be assisted to achieve the Standard on a one-to-one basis by 31st March 2011.

5.

In addition, as part of the contract, the successful applicant will need to demonstrate:

a.

15 jobs have been saved

b.

75 skills assists have been undertaken

6.

Market the Standard to both key purchasing organisations across the region and nationally, and in parallel to target West Midlands ICT SMEs

N.B. The costs associated with the above marketing activities being conducted in the period up to 31st March 2011 are to be included in the applicants tender. It is a requirement of the contract that the applicant must also demonstrate a significant level of marketing activity within their business model of managing and operating the Standard for a three-year period after funding has ceased.

7.

Ongoing maintenance of the existing ICT Supplier Standard including account management of existing certification holders, administration of the light touch scheme, and wider stakeholder management. All activities to be completed by 31st March 2011.

Advantage West Midlands Form ADV-09 Issue 02INVITATION TO TENDERPage 19 of 35

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