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Accreditation of ICT Suppliers

carried out a worldwide search for such a standard and confirmed that none existed.

Subsequent to the original development of the project, the Adroit report and the ICT Adoption report also reinforced the demand for the Standard. The ICT Cluster’s own research demonstrated that the Standard would address key core issues of underperformance within the ICT sector and the ICT COG therefore apportioned some of its funding to support the further development of the Standard in 2009-10 and funding to sponsor SMEs to achieve the Standard in 2010-12.

Business demands

The ICT Cluster Opportunity Group’s report on the project (Spearmint 2009) and Adroit report demonstrated that the Standard was wanted by:

Businesses attaining the Standard through the pilot project

40 certified, 43 progressing towards the Standard and 35 currently in the process of registering

Businesses wishing to undertake the Standard when the additional segments are developed

125-150 businesses registering their intent at the 2008 ICT Conference

End-user organisations and professional bodies

As part of the development of the Standard the following organisations have given oral and written support and state that the Standard is required to ensure the quality of ICT suppliers:

37 local authorities within the region

12 national government Cabinet Departments representing approximately 700 sub-departments

The Society of IT Managers representing both public and private sector IT professionals

The Chartered Institute of Purchasing and Supply representing 2700 members

The Society of Local Authority Procurement Officers

The Association of University Procurement Officers representing 800 HE and FE institutions

The NCC representing 1200 Corporate members

The NHS Purchasing and Supply Agency with 10 procurement hubs throughout UK.

Interested third parties

A major insurance broker has stated their support and the need for the Standard as they see the Standard reducing risk to the business and consequently are offering discounted premiums and contributions to their policy holders undertaking the Standard. The marketing of the Standard to other external advice channels will be undertaken as part of the marketing strategy.

Principal Activities

The successful applicant is expected to contract to deliver the following:


For the period of the contract to take over the responsibility and management of all aspects of the ICT Supplier Standard including the first three segments previously commissioned.


To continue to support businesses currently participating in the programme and who will not have completed the process by the time the new contract is let. This to include:


Ongoing management and support of approximately 200 businesses currently signed up. This is predominantly account management and requires the ‘selling’ of the two annual light touch reviews at a cost of £750 (currently most will have had a significant discount of up to 100 percent on the cost of the first year fees of £2000)


Signing up sufficient new applicants to the scheme to achieve a critical mass in terms of maintaining the Standard’s ongoing viability

Advantage West Midlands Form ADV-09 Issue 02INVITATION TO TENDERPage 22 of 35

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