Accreditation of ICT Suppliers
proposals for monitoring and reporting, including performance checks, frequency, scope and who is responsible for performing them
proposals for contract management and supervisory systems
indicate any European or British quality standards
customer liaison arrangements including procedures for dealing with complaints and problems
Set out any additional information you think would be helpful in support of your tender, including any additional facilities not included in the Specification you could or will offer that will add value to the Service you will provide.
This section sets out the evaluation process and the award criteria which Agency will use to evaluate the Bids. Account will be taken of any factors which impact on a Bidder’s suitability that emerge from the tendering process and relate to information that may have been previously provided as part of the selection process.
The overall Bid evaluation process will be conducted in a fair and equitable manner, so that Agency is able to consider the value for money of each Bid. This means that different information may be sought from different Bidders. The Agency will take up references and reserves the right to pay due heed to the Bidder’s performance elsewhere. Bidders may be required to make presentations on elements of their submission to a wide range of Officers and any such presentations will form part of the evaluation process.
The Agency’s evaluation is designed to determine the Bid with the most economically advantageous basis and will be assessed against the evaluation criteria.
The list below therefore sets out, in order of importance, the criteria the Agency will use for Bid evaluation:
Full Bid Scoring Criteria
Experience and ability to include:
Capability and credibility
Track record of delivering similar projects
Evidence of work in this arena
Familiarity with regional industry’s issues
Resource to include:
Key staff CV’s
Value for money to include:
Understanding the brief to including management capability and approach
Experience of working across businesses and public-sector
Methodology, approach and rationale to include:
Examples of similar events organised
Experience of working with all sizes of ICT organisations from
Advantage West Midlands Form ADV-09 Issue 02INVITATION TO TENDERPage 28 of 35