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Effective Productivity Management: Tools and Techniques for Managing Your FTEs Michelle Niermann, ... - page 3 / 42

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Productivity Management at St. Luke’s Hospital

2007

Softening of Operating Margin; Heightened Attention on Productivity

Decision Not to Focus on External Benchmarking but Rather Daily Management of Staffing

Recognition of Staffing as One of a Few “Big Q” Processes

Year

Net Revenue

FTEs

% Change

% Change

2005

$210,744

1821

2006

$234,045

1944

11.1%

6.8%

2007

$238,283

2041

1.8%

5.0%

2008

$262,677

2047

10.2%

0.3%

2009

$279,889

1988

6.6%

-2.9%

2010

$295,864

2005

5.7%

0.9%

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