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Effective Productivity Management: Tools and Techniques for Managing Your FTEs Michelle Niermann, ... - page 40 / 42

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Key Themes – For Departments

Monitor staffing real time and calculate HPPD or Worked Hours per Unit of Service on a daily basis. Develop action  plan for flexing staff concurrently if volumes rapidly decline.

The schedule should match the budget

Differentiate your schedule from your day to day staffing

Engage staff in the discussion of productivity targets

Address  general overtime utilization and end of shift overtime

Revise Orientation/Learning methods

Look for ways to utilize cross training

Assure schedule options in Kronos are appropriate for the clock in and clock out times.  

Share best practices and compare interventions across departments

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