Ron Higgins, Principal, The Wren Group --- Excellent organizations work closely in and with the community as good corporate citizens. Working closely in and with the community is an effective way of being a good corporate citizen.
Dave Ready, VP Senators Foundation --- Although the Foundation was already very involved with the community, clear vision, common goals and objectives and the utilization of the corporate scorecard enabled the Foundation to integrate and support the overall vision of the corporation. The end result benefits not only the community but our workplace as a whole, allowing for more efficiencies and productivity.
Year 3 --- Sustainability
Ron Higgins, Principal, The Wren Group --- To ensure ongoing success of the performance management program, regular assessments are performed to verify an organization’s ability to sustain superior organizational performance and examine long term results and their impact on organizational accomplishments. To further verify the implementation we conducted a third party assessment by the National Quality Institute resulting in two progressive excellence program awards.
Cyril Leeder, Chief Operating Officer, CSG --- CSG has undergone a positive culture change and is now focused on the key business drivers and strategies. We have an effective planning process in place that is focused on customer satisfaction and continual business improvement. As a result, the appropriate measures are in place to allow us to be self-sufficient in managing this on-going performance program.