Unit Standard No.12164Page 119
If a product supplier is also an authorised financial services provider:
and has entered into an intermediary contract or similar contractual relationship with another provider (not being a representative) – (in this instance, a brokerage),
for the purpose of rendering a financial service in respect of its financial products,
then that product supplier must within a reasonable time after being requested to do so by such other provider,
provide such other provider with sufficient particulars to enable the provider to comply with the disclosure requirements of this Code relating to the furnishing of details of the product supplier and the product in question.
Further, the legislation stipulates that a provider must:
where the relevant licence, terms of employment or mandate enables such provider to provide clients with financial services in respect of a choice of product suppliers,
exercise judgment objectively in the interest of the client concerned.
Also, a provider may not, in dealing with a client:
compare different financial products, product suppliers, providers or representatives,
unless the differing characteristics of each are made clear,
and may not make inaccurate, unfair or unsubstantiated criticisms of any financial product, product supplier, provider or representative.
INSMAT final materials31/10/03