X hits on this document

636 views

0 shares

0 downloads

0 comments

152 / 156

Unit Standard No.12164Page 152

ASSIGNMENT:

Create a “COMPLAINTS TO DO LIST” for an FSP, by summarising the “complaints rules” from the General Code of Conduct provided above, using  the following headings:

-What a provider needs to do

-Basic principles of systems and procedures

-Resolutions of complaints

-Specific obligations

You may use a mind map, spider web or any other format to show your summary.

Then discuss your summary in your groups, and form one summary by sharing your ideas and thoughts.

Completed By:

Signed

Date

Assessed BY

:

Signed

Date

Moderated By

Signed

Date

Comments

INSMAT final materials31/10/03

Document info
Document views636
Page views644
Page last viewedFri Jan 20 04:06:31 UTC 2017
Pages156
Paragraphs3029
Words31000

Comments