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Contents

About Reminder Preferences .............................................................106 Password-protect Norton AntiVirus menus ....................................107 Change your password ................................................................109 Remove password protection .....................................................109 Manage virus-like activities ...............................................................109 Remove entries from the Exceptions List ................................110 Clear all entries from the Exceptions List ...............................110

Chapter 8

Troubleshooting in Norton AntiVirus for Macintosh Installation problems ...........................................................................113 Startup problems ..................................................................................114 Protection problems .............................................................................116 General Macintosh troubleshooting .................................................118

Other troubleshooting steps .......................................................118

Appendix A Norton AntiVirus for Macintosh messages Mac OS 8.1-9.x and Mac OS X v10.1 messages .............................121 Mac OS 8.1-9.x specific messages ....................................................123 Mac OS X v10.1 specific messages ...................................................124 Auto-Protect messages ........................................................................125 Auto-Protect messages specific to Mac OS 8.1-9.x ........................126 Auto-Protect messages specific to Mac OS X v10.1 ......................126

Appendix B Using AppleScript with Norton AntiVirus Script commands ..................................................................................127

Appendix C Using Norton AntiVirus on a network Notes to the administrator ..................................................................129 Scanning network drives ....................................................................129 Using Norton AntiVirus Auto-Protect on a server .........................130 Preparing an emergency response plan ..........................................130 Before a virus is detected ............................................................131 If a virus is detected .....................................................................132

Service and support solutions

Glossary

Index

CD Replacement Form

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