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What to do if a virus is found If Auto-Protect finds a virus

Even when Auto-Protect has repaired the infected file, ensure that no other viruses exist on your computer by scanning with Norton AntiVirus.

If Auto-Protect finds a virus but does not repair the file

See “About Scan Preferences” on page 95.

If you have set the Auto-Repair Scan preference to off, Auto-Protect informs you of infected files, but does not repair them.

To handle an infected file that has been detected but not repaired

1

Read the entire message.

2 3

Look for words that identify the type of problem.

Select the button of the action that you want to take. Repairing is always the best choice. It eliminates the virus and restores the infected item automatically.

If Auto-Protect finds a virus and cannot repair the file

Auto-Protect may not be able to repair an infected file, whether or not you have requested Auto-Repair.

To delete an infected file that has been detected but cannot be repaired

1

Click Yes to run Norton AntiVirus and scan the file or folder containing the virus. See “Scan disks, folders, and files” on page 63.

2

In the scan window, you can view more details about the infected file. See “If Norton AntiVirus can’t repair a file” on page 81.

3

In Mac OS 8.1-9.x, take further action as indicated in the scan window.

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