X hits on this document

405 views

0 shares

0 downloads

0 comments

81 / 147

What to do if a virus is found If a virus is found while scanning

3

2 In the Repair dialog box, do one of the following: Click Repair.

2

Click Copy/Repair if you want to create a backup copy of the file before it is repaired.

4

After repairing all infected files, scan your disks again to verify that there are no other infected files.

5

Check the repaired files to make sure that they function properly. For example, if you repaired a word processing program, start it, edit a file, save a file, and so on to make sure that it has been repaired correctly.

If you chose to have Norton AntiVirus make a backup copy of the infected file before you repaired it, delete the backup file once you are certain the repair worked correctly. The infected backup copy of the file is stored in the same directory as the original file. (The backup copy is named infected <file name> where <file name> is the name of the original file.)

If Norton AntiVirus can’t repair a file

See “Check product version numbers and dates” on page 54.

If Norton AntiVirus cannot repair the infected file, first make sure you have scanned with the latest virus definitions. If you are not sure that you have the latest definitions, use LiveUpdate. Then scan your hard disk with the latest virus definitions.

Delete infected files

Sometimes viruses damage a file beyond repair. If Norton AntiVirus finds an irreparable file, delete the infected file and replace it with an uninfected backup copy.

You can’t delete an infected file from an Auto-Protect alert. Delete it from the Norton AntiVirus scan window.

81

Document info
Document views405
Page views405
Page last viewedSat Dec 03 19:52:47 UTC 2016
Pages147
Paragraphs2296
Words28485

Comments