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© 2009 Cengage Learning. All rights reserved.

Learning Outcomes

Chapter 11 Power and Political Behavior

1 Describe the concept of power.

2 Identify forms and sources of power in organizations.

3 Describe the role of ethics in using power.

4 Identify symbols of power and powerlessness in

organizations.

5 Define organizational politics and understand the role

of political skill and major influence tactics.

6 Identify ways to manage political behavior in

organizations.

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