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Chapter 11 Power and Political Behavior - page 23 / 47

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23 / 47

Kanter’s Symbols of Powerlessness

Key to overcoming powerlessness:

share power and delegate decision making

First-line Supervisors

overly close supervision

inflexible adherence to rules

do job rather than train

Staff Professionals

resistance to change

turf protection

Top Executives

budget cuts

punishing behaviors

top-down communications

Managers

assign external attribution -    blame others or environment

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