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The Colonization of Cyberspace - page 56 / 77

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© 1999 by Gordon Bell.  All Rights Reserved.

The Nature of E-services

Only electrons, no atoms e.g. inventory

Verticals: ERP, benefits, time card, travel, performance rev, payroll, calendars, procurement, facilities, marketing tools,

Transaction (filing, retrieval) under control of individual from browser, not an administrator, department, or corporation

Alternative to: manual, home grown apps, or retooled large legacy licensed apps e.g. Oracle, Peoplesoft, SAP

Information is stored at the service NOT on premise with the organization providing it

Service up and running instantaneously.

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