© 1999 by Gordon Bell. All Rights Reserved.
How to Fail at Videoconferencing
Lack of ubiquity: it must obey Metcalfe’s Law
Call set up: hard, time-consuming, require training
Small screens, destroy spatiality, eliminate visual cues
No gaze awareness, limit screen area; only 2-D figures or avatars
Audio: high latency and poor quality
Fail to beat the competition!
The phone is ubiquitous, requires no manuals or training, low latency, ok audio
The targets: audio quality, 3-D in every sense, and gaze awareness