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Geographical Diversity in Global Virtual Teams - page 15 / 16

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Jarvenpaa, CORE, 12/15/02

Discussion

The configuration of the virtual team matters!

Watch for hybrid forms!  Colocated subgroups provide many practical benefits in virtual teams, but this study suggests a potential downside.

Colocated subgroups can create faultlines that increase conflict and decrease trust compared to greater dispersion (and presumably no dispersion).

Faultline strength may increase with:

Greater similarity within subgroups (language, local culture, etc.)

More face-to-face communication within subgroups  

Purely electronic mediated communication can alleviate the boundaries between ingroup and outgroup

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