Jarvenpaa, CORE, 12/15/02
Global virtual teams (O'Hara-Devereaux and Johansen 1994)
Highly geographically dispersed; transcend temporal and
Group diversity research (Williams & O’Reilly, 1998)
“Value in diversity” approach
Members’ differences cause misunderstandings, destructive conflict, and decreased trust due to social categorization processes
Faultline hypothesis (Lau & Murnighan, 1998)
“Faultlines” are differences that divide a group into distinct subgroups.
Strongest intergroup dynamics occur across strong faultlines.
Our interest is geographical dispersion as a dimension of diversity