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Geographical Diversity in Global Virtual Teams - page 5 / 16

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Jarvenpaa, CORE, 12/15/02

Definitions:

Global virtual team: A self-managing knowledge work team, with distributed expertise that forms and disbands to address specific organizational goals; fluid membership, leadership, and boundaries; advanced use of communication and information technologies

Trust: “the willingness of a party to be vulnerable to the actions of another party  based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party” (Mayer et al, 1995, p. 712).

Conflict: Conflict refers to disagreements (manifested or latent) among group members that imply perceived incompabilities or discrepant views and goals among the members (Jehn, 1995).

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