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Nicholas C. Romano, Jr.

Website Accessibility Research:

Disabled Users Still Locked Out

© Copyright 2007 All Rights Reserved

Slide #55

Faculty Research Excellence Series

Sponsored by the OSU-Tulsa Library

Thursday, March 29, 2007 6:00 pm North Hall Room 150

Target Sued By National Federation of the Blind

February 7, 2006

Claim: Target’s Web site is inaccessible to the blind, violating California civil rights and disability law.

Charge that Target.com fails to meet the minimum standards of Web accessibility  

The suit also contends that because the Web site requires the use of a mouse to complete a transaction, blind customers are unable to make purchases on their own.

Ruling: a retailer may be sued if its website is inaccessible to the blind

The court thus rejected Target’s argument that only its physical store locations were covered by the civil rights laws, ruling instead that all services provided by Target, including its Web site, must be accessible to persons with disabilities.   

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