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Table of Contents

1Introduction4

1.1Why Should HCI Researchers Care About Privacy?4

1.2Sources Used and Limitations of this Survey6

2The Privacy Landscape7

2.1Often-Cited Legal Foundations7

2.2Philosophical Perspectives on Privacy8

2.2.1Principled Views and Common Interests8

2.2.2Data Protection and Personal Privacy8

2.3An Historic Perspective on Privacy10

2.3.1Changes in Expectations of Privacy10

2.3.2Changes in Privacy Methodologies11

3Understanding, Building and Evaluating Privacy in Interactive Systems12

3.1Understanding Users’ Privacy Preferences13

3.1.1Data Protection and Privacy Preferences14

3.1.2Privacy on the World Wide Web, Privacy and E-commerce17

3.1.3Instant Messaging, Environmental Privacy, and Personal Availability18

3.1.4Incidental Information Privacy19

3.1.5Media Spaces20

3.1.6Ubiquitous Computing, Sensors, and RFID20

3.1.7Mobile and Location-Enhanced Technologies21

3.2Methodological Issues22

3.2.1The Use of Surveys in Privacy Research22

3.2.2Directly Asking About Privacy versus Observation23

3.2.3Controlled Experiments and Case Studies23

3.2.4Participatory Design and Privacy24

3.2.5Ethics and Privacy25

3.2.6Conclusions on Methodology26

3.3Prototyping, Building, and Deploying Privacy-Sensitive Applications26

3.3.1Privacy Policies for Products27

3.3.2Helping End-Users Specify Their Privacy Preferences29

3.3.3Machine-Readable Privacy Preferences and Policies30

3.3.4Identity Management and Anonymization32

3.3.5End-User Awareness of Personal Disclosures33

3.3.6Interpersonal Awareness34

3.3.7Shared Displays: Incidental Information and Blinding36

3.3.8Plausible Deniability, Ambiguity, and Social Translucency36

3.3.9Fostering Trust in Deployed Systems37

3.3.10Personalization and Adaptation39

3.4Evaluation40

3.4.1Evaluation of User Interfaces40

3.4.2Holistic Evaluation42

3.4.3The Tension between Transparency and Privacy43

3.5Privacy Frameworks45

3.5.1Privacy Guidelines45

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