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Cosmetic Act, such substances must bear a message on its original packing label that states, “Caution: Federal law prohibits dispensing without a prescription.” Compounded (combination) medications, which contain at least one such medicinal substance, are considered to be prescription legend drugs. Insulin is considered a prescription legend drug under the Plan.

Prior Authorization The process applied to certain services, supplies, treatment, and certain drugs and/or therapeutic categories to define and/or limit the conditions under which they will be covered. Prescription drugs and their criteria for coverage are defined by the P&T Committee.

Pharmacy - An establishment licensed to dispense prescription drugs and other medications through a duly licensed pharmacist upon a physician’s order. A pharmacy may be a network provider or a non-network provider.

How to reach Medco:

On the Internet To reach Medco online, go to www.medco.com Visit the Medco website anytime to refill your mail-order prescriptions, check the status of your Mail Service order, request more claim forms and order forms, view the formulary or find a participating retail pharmacy near you.

By telephone Call 877-841-5241 to get answers to your questions about your prescription drug program.

By mail

When not using a postage-paid envelope to mail prescriptions to the Medco Pharmacy, please send prescriptions to: MEDCO HEALTH SOLUTIONS OF FAIRFIELD PO BOX 6575 CINCINNATI OH 45273-7983

Special Services You may call a registered pharmacist at any time for emergency consultations at (877) 841-5241. Our hearing-impaired members may use our TDD number at (800) 759-1089, 24 hours a day, 7 days a week. Visually impaired members may request that their mail-order prescriptions include labels in large print or BRAILLE by calling (877) 841-5241. For information on specialty medications through Accredo, call toll-free at (800) 803- 2523

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