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ITIL, CMMI, MOPS, six-Sigma, LEAN.... (where to start?) A Voyage Thru the Acronyms. Methodologies ... - page 23 / 35

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© Dennis Adams Associates Limited, 2006

Process Variation leads to poor performance

Process Outputs Vary:

Common Cause Variation

Attributed

How to tell the difference?

Process Management International

www.pmi.co.uk

99% of Values within 3 Standard Deviations

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