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ITIL, CMMI, MOPS, six-Sigma, LEAN.... (where to start?) A Voyage Thru the Acronyms. Methodologies ... - page 6 / 35

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© Dennis Adams Associates Limited, 2006

What is ITIL?

ITIL = “Information Technology Infrastructure Library”

A Library of Processes books outlining “good practice” for managing IT Infrastructure.

A set of ready-made “how to” references.

ITIL IS A NON-PRESCRIPTIVE REFERENCE

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office

ITIL revision 3 released in June 2007, although many people still prefer version 2 at this time.

A British Standard (BS 15000) certification (BS 25000 to come).

Linked to ISO 9000 Quality Certification, ISO 20000

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