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© 2005 Prentice Hall Inc. All rights reserved.

4–11

Interview Guidelines

The job analyst and supervisor should work together to identify the workers who know the job best.

Quickly establish rapport with the interviewee.

Follow a structured guide or checklist, one that lists open-ended questions and provides space for answers.

Ask the worker to list his or her duties in order of importance and frequency of occurrence.

After completing the interview, review and verify the data.

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