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© 2005 Prentice Hall Inc. All rights reserved.

4–37

Why Use Competency Analysis?

To support HPWS

Traditional job descriptions (with their lists of specific duties) may actually backfire if a high-performance work system is the goal.

Maintain a strategic focus

Describing the job in terms of the skills, knowledge, and competencies the worker needs is more strategic.

Measuring performance

Measurable skills, knowledge, and competencies are the heart of any company’s performance management process.

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