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and generally if you had done it once you would do almost anything to avoid doing it again. And it purely a public sector issue you wouldn’t spend 10 seconds worrying about that in the private sector. (Business group)

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        “ . . . innovation through procurement is often an over prescriptive specification and assuming that every action of the provider has to be tied down rather than specify for outcomes and incentivising the private sector partner to innovate and to gain efficiency to allow them to effectively manage it to an end.” (Business group)

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    Whereas in the private sector:

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      “ . . . very often people try to create environments in which it is possible to bring on new services and processes on-line in weeks, sometimes every week, and that would be seen as innovative in the private sector.” (IT Practitioners group)

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        “ . . . what is truly innovative [in particular companies] is the speed in which they can innovate in their processes.” (IT Practitioners group)

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        “A genuinely truly first market . . .product will never take you longer than 60 months and that really is starting from absolutely nothing at all and doing the market research and doing the R&D and then building a factory. Those are all of the tasks that would have to take place for it to get anywhere close. Typically, there is nothing really that takes longer than 24 months and the cost of a . . . product from scratch unless of course you decide to build a factory to manufacture it, it is obviously driven by the equipment you will need to pull it together.” (Business group)

21. Some members of the civil servants focus groups though discussed whether the civil service should not necessarily be focusing on speed at the possible cost of comprehensiveness:

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    “I like the gateway process but it is not there to speed things through. It is there to ensure you get the right result. This may sometimes take longer.” (Senior civil servants group)

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      “ . . . some projects have long roll out times so that to work through all stages it might take eight years but to get your first pay-back from making a change, that might take six months.” (Senior civil servants group)

Origins of innovation

22. The discussion then moved on to origins of innovation. Our survey results found that the primary origins for the innovations submitted to us was from senior and middle managers. Some thoughts about this were related to where our survey hit organisations:

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    “I am cautious about senior and middle management having all the ideas and front line staff not. I suspect there is an element of self- selectiveness and the people who filled in the form are more likely to be senior staff or have that perspective.” (Senior civil servants group)


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