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Chapter 12: Strategic Leadership (SL) - page 17 / 25

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Key Strategic Leadership Actions

Sustaining an Effective Organizational Culture

Organizational culture: consists of a complex set of ideologies, symbols, and core values shared throughout the firm and influence the way business is conducted

Shapes the context within which the firm formulates and implements it's strategies.

Also helps to regulate and control employees’ behavior

There are many things that make up a company’s culture and many places that is comes from

Once developed, a company’s culture tends to last because:

Organizations hire people who fit the firm and its culture

Employees learn by observing the behavior of others and through socialization and systematic indoctrination of cultural values

Storytelling of company legends and ceremonies that honor employees who display cultural ideals

Visibly rewarding those who follow cultural norms

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