If you lose your Free Travel Pass or if it is stolen, you should apply for a replacement Free Travel Pass by completing form FT 27. You can get an application form:
on the Internet at www.welfare.ie
from your local Social Welfare Office
by contacting the Free Travel Section at the address on
If you wish to replace a lost/stolen/damaged Free Travel Public Services card, you must telephone 1890 837000.
If any of the following happens, you must send your Free Travel Pass to the address on page 7:
You no longer live permanently in the State.
You change address (when you return your Pass you will
get a new Pass with your new address).
You no longer satisfy the conditions that apply to your
particular Free Travel entitlement.