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© 2007 Phytel, Inc. All rights reserved.

Methodology

All patients that were non-compliant with a Phytel chronic protocol in the program inception registry were identified.

Protocols included Asthma, Diabetes, Heart Failure, High Cholesterol, Hypertension and Thyroid Disorder.

The analysis was divided into three time periods:

7/2007 to 9/2007: 1st quarter

10/2007 to 12/2007: 2nd quarter

1/2008 to 3/2008: 3rd quarter

For each time period, the population was divided by protocol into those who received calls from Phytel and those that did not.

The percentage of patients who received a call or calls was compared to those who did not receive a call.

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