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2.

Exhibit P

COMMUNITY HEALTH PLAN

Subject:

PROVISION OF HEALTH EDUCAUON SERVICES

Objective:

To delineatethe network providers' responsibilitiesin providing health education to Conununit'j Health Plan (CHP) members. ..

11

Policy 15.1

PageNo.1

of3

POliCY:

Network providers arerequired to havea health educationprogram and health educationmaterialsthat meetthe specific healthneedsof CHP members.

GUIDELINE:

Written proceduresand/orprotocols

Designate staffresponsiblfor the healtheducationprogram

3

A healtheducationreferral systemto refer memberstoheaIth educationserviceswhich are not avallable at the provider site

C':-c"

  • -

    ~

,

4.

Maintenanceof a health educationservicesutilization log with submissionto CHP, Health Education Unit on a quarterly basis.

5

Members'cultural,lin~stic andliteracyneed includedinthe planningandprovisionofappropriatehealtheducationmaterials,

service andprograms

6.

At leasoneof thefollowingto provide/displa healtheducationand promotionservice andprograms:

Waiting room bulletin boards;

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