risk assessment, he adds, “Somebody needs to be there to force the technical people to
translate what they are saying and doing into firefighter-friendly language. It will slow
them down but improve the project by eliminating problems before they occur,”
Anderson says (Dittmar, 2002, p. 68).
The Literature Review revealed that effective and reliable public safety radio
systems have always been an essential component of emergency services. Considerable
thought and planning should be given to selecting and implementing the proper radio
system. Emergency services have unique communications needs that require effective
and reliable radio systems to work 100 percent of the time, even under the most difficult
conditions. Technology advances have greatly enhanced and improved radio systems but
many departments have experienced problems with implementing new systems. The
literature review revealed that most of the problems encountered were related to poorly
designed systems, lack of user input, moving too fast, failing to properly train the users,
not developing an effective implementation plan, and by having unrealistic expectations.
The departments that have had successful results in implementing new 800 MHz radio
systems can attribute their success due to the following reasons: properly designed
systems, getting the users involved early, understanding that coverage and
interoperability are critical, proper training of users, developing an effective
implementation plan, having realistic expectations and by having backup plans developed
should the system fail.
Realizing that we do not live in a perfect world and thereby understanding that a
perfect radio system also does not exist. Having realistic expectations, knowing the