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STRATEGIES FOR SUCCESSFULLY IMPLEMENTING AN 800MHz RADIO SYSTEM IN THE PRINCE WILLIAM COUNTY ... - page 3 / 54

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technological advances that would enhance a radio system. Personal interviews were

conducted to solicit feedback from both users and those responsible for managing 800

MHz radio systems to determine how they implemented their systems.

The research determined that the failure or success of implementing a new radio

system was determined mostly by proper planning, training and the involvement of the

users.

The recommendations are to have an organizational commitment to the successful

implementation of the 800 MHz radio project. It is recommended that the Chief establish

an implementation team made up of radio users. These stakeholders will consist of

representatives from fire, EMS, fire marshals, dispatchers, training division and staff. A

comprehensive training program will be developed by training staff, radio technicians

and users and will be provided to all users prior to the implementation of the radio

system. A list of recommended strategies for successful implementation (Appendix A)

has been created and will be provided to the implementation team to assist them.

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