within the organization. A chief level position involvement demonstrates organizational
commitment and allows direct access to the departments resources.
The implementation team should consist of stakeholders from all of the
user groups, i.e., fire, EMS, dispatchers, fire marshals, training and staff.
A comprehensive training program needs to be developed by training
staff, radio technicians and users and will be provided to all users prior to implementation
of the radio system.
A list of recommended strategies for successful implementation
(Appendix A) will be provided to the implementation team to assist them.