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The Future Role of the Response Centre in the UK – Value Added Services - page 9 / 11

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9 / 11

Forum 6 Health & Well Being

Silver Economy in Europe 2005

Mobile Response

Co-ordination through the monitoring centre

Holiday/Sickness/Relief cover for wardens

Access for emergency services/contractors where a keyholder cannot attend

Access to residents locked out

Provide reassurance to a client suffering a medical emergency until emergency services and/or keyholder arrives

Welfare checks to clients who do not respond

Decline in informal care shift to care delivery

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