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DRAFT Princeton University Continuity of Operations Plan (COOP) - page 2 / 17

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DRAFT Princeton University COOP

B: Your Dept’s Continuity of Operations Objectives

Considering the above objectives and assumptions, describe your department’s key objectives, functions and responsibilities:

Briefly describe the range of services that you provide to others in the event of a long-term emergency.  Do not include your normal operations that can be suspended.

It should be clear why your department must remain functional, at least in part, during a long-term emergency.

Consider the priority tasks of your department.  List them out and indicate whether they are performed daily, weekly, monthly, etc.

C: Emergency Communication Systems

All employees are responsible for keeping informed of emergencies by monitoring news media reports, Princeton’s main Web site, calling the Emergency Hotline or listening to WPRB.

To rapidly communicate with your employees in an emergency, we encourage all departments to

prepare and maintain a call tree.  The Essential Communications tool available in the Information Warehouse may be helpful in developing contact lists.

Note below the system(s) you will use to contact your employees in an emergency.  Identify multiple communication systems that can be used for backup, after hours, when not on campus, or for other contingencies.

Phone

Email

Direct connect (e.g., Nextel)

Call tree

Web site

Pager

Instant Messaging

Other (describe): ____________________

D: Emergency Access to Information and Systems

Consider which department information and systems are essential to your department in an emergency.  This may include

Information stored on a departmental or OIT server

Information on a web site hosted in-house or by OIT

Modes of communication, such as e-mail and phone.

Describe how your department is backing up this material and making it available in the event that the primary resource is not available.  Describe how your department will maintain communication with your own staff as well as other departments and resources.  This may include, but is not limited to

Remote access or authorization to allow remote access

Backup of critical files off-site, on flash drives or external hard drives, or in hard copy

Alternative e-mail systems, such as Yahoo or G-Mail  

External blogs  

Blackberry/Treo

Consider the following

Are important reference materials or operating procedures used in your department?  How would these be replaced?

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